Terms of Use

Effective date: March 2026

Website Information

Website content is for general information only and does not replace a medical consultation. For emergencies, please call our emergency number or visit the hospital immediately.

Appointments

Appointment requests submitted online are not final confirmations. Our team will contact you to confirm availability. Please provide accurate contact details to avoid delays.

Clinical Decisions

Diagnosis and treatment decisions are made by qualified medical professionals based on clinical evaluation. Outcomes can vary by individual case.

Payments and Insurance

Cashless/insurance approvals depend on insurer/TPA policies and authorisations. Patients are advised to confirm eligibility and required documents before admission.

Ayushman Bharat / PMJAY

Treatment under Ayushman Bharat is subject to PMJAY guidelines, patient eligibility verification, and scheme coverage limits. The hospital is not responsible for delays or rejections arising from incomplete documentation or scheme policy changes.

Limitation of Liability

To the extent permitted by law, Navya Hospital is not liable for indirect or consequential damages arising from use of the website or delays due to incomplete information submitted by users.

Updates

We may update these Terms from time to time by posting the revised version on this page.