Patient guide
A clearer patient guide for visits, admissions, insurance, and discharge
This page now reads as a proper hospital operations guide, not just a text block. It helps families know what to carry, what to expect, and when to call before arriving.
Guide sections
What patients and attendants usually need before arrival
The layout is split into decision-friendly cards so users can jump straight to OPD, admission, discharge, insurance, visitors, or diagnostics.
OPD information
- OPD hours: 10:00 AM – 4:00 PM (Mon–Sun)
- Emergency services are available 24/7
- Walk-ins are possible, but booking is recommended for faster service
- Bring previous prescriptions, reports, and medical records
- Register at the reception desk on arrival
Admission process
- Carry patient ID proof such as Aadhaar, Voter ID, or PAN
- Bring the doctor’s admission note or referral when applicable
- Keep attendant ID proof ready
- Bring insurance, TPA, or Ayushman documents if applicable
- Emergency admissions may complete documentation after stabilisation
Discharge process
- Treating doctor clearance is required
- Billing settlement or insurer authorisation must be completed
- Collect discharge summary and prescriptions before leaving
- Confirm follow-up advice and next appointment
- Collect medications from the hospital pharmacy if needed
Insurance and cashless support
- Ayushman Bharat PMJAY is accepted for eligible patients
- Multiple private insurers and TPAs are empanelled
- Bring insurance card and supporting documents
- Confirm cashless eligibility before admission when possible
- ROHINI ID: 8900080595774
Visitor information
- Check visiting policy with the nursing station
- Parking is available at the hospital
- Wheelchair and ramp access are available
- Cafeteria support is available on premises
- In-house pharmacy support is available for prescriptions
Diagnostics
- Pathology support is available, including extended service hours
- X-ray and routine investigations are available
- Blood tests, urine tests, and imaging support can be coordinated
- Diagnostic appointments can be booked by phone or form
- Report timing depends on the test and patient case
Empanelment
Insurance and scheme network
Cashless and insurance approval depends on insurer rules, TPA policies, and patient eligibility. The list is surfaced clearly here for faster verification.
ESIC
HDFC ERGO
FHPL (Family Health Plan)
Medi Assist
SBI General Insurance
Cholamandalam
Navi General Insurance
Aditya Birla Health Insurance
ManipalCigna Health Insurance
New India Assurance
Ayushman Bharat – PMJAY / Bihar
Need help before visiting?
Use the guide, then call if anything is unclear
If you are unsure about documents, timing, admission, diagnostics, or Ayushman support, the fastest path is still a direct call to the hospital team.