Patient Guide
Everything you need to know before, during, and after your visit to Navya Hospital.
OPD Information
- OPD Hours: 10:00 AM – 4:00 PM (Mon–Sun)
- Emergency: 24/7 available
- No prior appointment required for OPD (recommended for faster service)
- Bring previous medical records, prescriptions, and reports
- Registration at the reception desk on arrival
Admission Process
- Patient ID proof (Aadhaar / Voter ID / PAN)
- Treating doctor's admission note / referral
- Attendant's ID proof
- Insurance / TPA / Ayushman card (if applicable)
- Emergency admissions: stabilisation first, documentation later
Discharge Process
- Clearance from the treating doctor/team
- Billing settlement (or insurer/TPA authorisation)
- Collect discharge summary and prescriptions
- Follow-up appointment scheduled
- Collect medications from in-house pharmacy
Insurance & Cashless
- Ayushman Bharat PMJAY accepted — FREE treatment
- Multiple private insurers & TPAs empanelled
- Bring insurance card + policy documents
- Confirm cashless eligibility before admission
- ROHINI ID: 8900080595774
Visitor Information
- Check with nursing station for visiting hours
- Parking available at the hospital
- Wheelchair / ramp access available
- Cafeteria facility on premises
- In-house pharmacy for prescriptions
Diagnostics
- Pathology services (24 hours)
- X-Ray facility available
- Blood tests, urine analysis, imaging
- Book diagnostic appointments via phone or form
- Reports usually available same day
Insurance Partners
Our Empanelment
Cashless/insurance approvals depend on your insurer/TPA and policy. Please confirm before admission.
ESIC
HDFC ERGO
FHPL (Family Health Plan)
Medi Assist
SBI General Insurance
Cholamandalam
Navi General Insurance
Aditya Birla Health Insurance
ManipalCigna Health Insurance
New India Assurance
Ayushman Bharat – PMJAY / Bihar
Need More Information?
Contact us for any queries about admission, insurance, or services.